Pedometer

Pedometer Support

For help with Pedometer, contact Kayven Chen in Australia at k800k67@gmail.com.

Include your device model, iOS or watchOS version, app version, and a short description of the problem. Do not send Apple Health exports or unnecessary sensitive health details. Support emails are retained for 12 months after resolution, except where needed for a legal obligation or active dispute, as explained in the Privacy Policy.

Activity and widgets

• Manage Pedometer’s access to steps, walking/running distance, flights climbed, and active energy in Apple Health or system Settings.
• If activity or a widget appears stale, open the app while the device is unlocked and allow time for Apple Health and WidgetKit to refresh. Widgets update on schedules controlled by the system.
• Add widgets or complications through your device’s Home Screen, Lock Screen, or Watch-face controls.
• Deleting Pedometer removes its local app data on that device. Remove it separately from each device you want to clear. This does not delete Apple Health records or cancel a subscription.

Pedometer Plus

Apple handles Plus purchases, renewals, cancellation, and refunds. If you already subscribe, open Plus and choose Restore Purchases. Appearance preferences sync between paired devices; Apple verifies the subscription separately on each device.

Manage or cancel Plus in your Apple subscription settings. For purchase problems, use Apple’s purchase support. Your rights under applicable consumer law are not limited by these support instructions.

Advertising and privacy choices

Where regional privacy choices are required, Ad Privacy Choices appears in Pedometer Settings and opens Google’s consent options. If that item is absent, the consent service has not required an entry point for your current circumstances.

Manage tracking permission in iOS Settings > Privacy & Security > Tracking. Declining tracking does not disable core pedometer features. Non-personalized banners may still appear for free users; Plus removes the banner.

To report an inappropriate ad, use the ad’s reporting controls when available or email k800k67@gmail.com with the advertiser, approximate time, and a description. If you include a screenshot, crop out your activity values or other personal information first. Sending a report is your choice.

Read the Privacy Policy and Terms of Use.